Shipping policy

Shipping FAQ

At Zee Cee Art our goal is to offer you the best shipping options, no matter where you live.   Standard shipping rates apply and shipping is calculated when you finalize your cart.

There may be delays associated with COVID-19.  Please be patient and contact us if you have any questions.  

Below is a list of frequently asked shipping questions.  Please email us at zeeceeart@gmail.com if you have additional questions. 

After I place my order, when will my order ship?

  • All orders have a 2 - 3 business day lead time upon receipt of order. Shipping method applies after order has moved from our fulfillment center then shipped by the carrier.
  • Orders placed during a holiday or promotion will have an approximate lead time of 4-5 business days upon receipt of order. Shipping method applies after order has moved from our fulfillment center then shipped by the carrier.

How come the tracking number isn’t working?

  • If your package just shipped, please allow at least one to two business days for the carrier to update their site with all tracking information.

Can I pick up my order instead of having it delivered?

  • We only offer shipping options at this time. We do not have a store front for pick up orders. 

The tracking shows the package was delivered but I didn’t receive my package. What if I have a lost or stolen package?

  • Once an order has shipped, Zee Cee Art is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. The customer must enter a safe and accurate address when entering their shipping address. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.
  • Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver to contact the carrier to schedule a pick up at the holding facility.

Do you ship internationally?

  • All orders ship within the United States, Puerto Rico or to the Virgin Islands. We do not ship internationally at this time. 

Do you ship to PO Boxes?

  • Yes, we can ship to PO Boxes.

 Do you ship to military locations (APO/FPO/DPO)?

  • Yes, we can ship to military locations.

How do I receive Free Shipping on my order?

  • To qualify for Free Shipping, your order must reach $50.00 before tax or shipping is applied, and after any discounts have been applied. The discount to shipping will be shown when calculating the total of the order.

When I enter my shipping address, I am receiving an error that my address is invalid?

  • Our shipping is tied directly to the carrier’s website. An invalid address error will appear if the carrier is able to ship to that location or is unable to find that location in their database. The carrier will require a valid United States address.